Customer story · advertising agency

How SKreativa reduces appointment coordination by email with Calendra

SKreativa uses Calendra for client meetings and consulting appointments, letting clients choose their own time while confirmations and reminders are handled automatically.

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SKreativa

Before Calendra: too much appointment coordination by email

SKreativa advertising agency uses Calendra to organise client meetings and consulting appointments. The goal is a simple, professional booking process that reduces administration while keeping appointments easy to oversee.

  • Arranging appointments with clients required more back-and-forth by email.
  • Each booking created extra administration around choosing and confirming a suitable time.
  • They wanted a clearer and more professional booking experience for both the agency and the client.

Clients choose a time, Calendra handles the next steps

At SKreativa, clients select a suitable appointment themselves. Calendra then handles the confirmation and reminder, so each booking no longer needs to be coordinated and followed up manually by email.

01

Self-service time selection

Clients choose an available time for a meeting or consulting appointment themselves.

02

Confirmation and reminder

After booking, Calendra automatically handles the confirmation and reminder before the appointment.

03

Clear appointment overview

Booked appointments are kept in one place, making the workflow clearer and reducing administration.

Result after the first week: less administration and a clearer way of working

  • Less appointment coordination with clients by email.
  • A better overview of scheduled appointments.
  • A more organised and professional booking process for both the agency and the client.

Customer experience

“I use Calendra for client meetings and consulting appointments. Setup was quick and the system is easy to use. The biggest change is that I no longer need to spend as much time coordinating by email. Clients choose their own time, while Calendra handles the confirmation and reminder. This gives me a better overview of appointments and makes the whole booking process more organised and professional for both me and the client. After the first week, I am already noticing less administration around arranging appointments and a much clearer way of working.”

Špela Kovačič

Owner, SKreativa advertising agency

Visit the SKreativa website

Could a similar workflow help your business?

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