Support

    Calendra support

    This page explains how to get help with the Calendra app: opening a support case, email, phone, support team hours, and our first-response commitment.

    Accessing the Calendra app

    Sign in to the Calendra web app at app.calendra.si/login. For account questions, in-app errors, or feature questions, contact us by email or phone (below).

    Open a support case

    If you do not already use a preferred channel, email us with details about the issue. Use the button — it opens your email client with a subject line and message draft.

    Email, phone, and hours

    Email: dmirc@hosp-it.eu

    Phone: (+386) 40 641 644

    Support hours: 09:00–17:00, Ljubljana local time (CET/CEST).

    First response (SLA)

    We aim to provide a first response within 24 hours (calendar time), including weekends. That means an initial reply or acknowledgement of your request, not necessarily a full resolution for every issue.

    Live support and other channels

    During support hours, phone support (voice) is available. Live chat is not available at this time.

    Knowledge base and forum

    A public knowledge base and community forum are not available yet. Please use email or phone; we will update this page if we add more resources.

    Zoom integration guide

    Public Zoom Marketplace documentation with setup, usage, removal, and troubleshooting steps for Zoom in Calendra.