Calendra Terms of Service

Calendra is provided by Hospit, David Mirc s.p., Cesta Toneta Tomšiča 78a, 4270 Jesenice, Slovenia. Support and legal contact: info@calendra.si.

Calendra is a B2B SaaS platform for service businesses and organisations. It may include online booking, appointment calendar, clients, invoices, payments, reminders, wallet/entitlements, courses, messages, guest mobile app, integrations and other functionality.

Available features depend on the selected package, tenant settings, enabled integrations and production availability of individual modules.

The tenant accepts these terms and the Data Processing Agreement during registration or activation.

The tenant is responsible for accurate information, protecting access for its users and lawful use of the platform in its business.

Prices, packages, billing intervals, included features and add-ons are defined in the pricing page, offer, order form or other agreement with the tenant.

The tenant is responsible for timely payment of subscription fees and add-ons. In case of non-payment, Calendra may limit, suspend or terminate access according to the agreement and applicable law.

Taxes, fees and accounting obligations are handled according to applicable law and information provided by the tenant.

• provide a lawful basis for processing data of its customers, guests and users,
• provide correct information, consents and notices to its customers where required,
• ensure correctness of appointments, prices, invoices, payments, tax settings and communications,
• use integrations according to third-party provider terms,
• prevent abuse, unauthorised access and inappropriate platform use.

• unauthorised access, vulnerability testing without permission or service disruption,
• sending spam, misleading messages or illegal content,
• using the platform for unlawful, harmful, fraudulent or highly regulated purposes without a proper legal basis,
• processing data in a way that breaches GDPR, ZVOP-2 or other applicable rules,
• copying, selling, leasing or reverse engineering the platform contrary to these terms.

Calendra may support integrations with providers such as Google, Zoom, Stripe, Apple, Firebase, OpenAI, A1, Bunny.net and others. Use of integrations may depend on these providers' terms, accounts, settings and availability.

Calendra is not responsible for outages, changes, limitations or errors of third-party providers except where mandatory law requires otherwise.

AI features are not enabled at production launch. If enabled later, they will be described in settings and on the AI Transparency page.

Calendra does not replace professional, legal, tax, medical, psychological or other regulated judgment of the user or tenant.

Personal data processing is described in the Privacy Policy. Where Calendra processes personal data on behalf of the tenant, the Data Processing Agreement also applies.

The tenant remains responsible for the lawfulness of its instructions, content, data and communications held in the platform.

We aim to provide a stable and secure platform, but do not guarantee that the service will always be uninterrupted, error-free or suitable for every specific purpose.

Features may be changed, upgraded, temporarily limited or removed for security, compliance, technical development or business reasons.

To the maximum extent permitted by law, Calendra is not liable for indirect damage, lost profits, lost business opportunities, data loss caused by tenant actions or third-party provider outages.

Nothing in these terms limits liability that cannot be limited under mandatory law.

These terms are governed by the law of Republic of Slovenia, unless mandatory law provides otherwise.

After subscription termination, the tenant may lose access to the platform. Data is deleted, anonymised or retained according to applicable law, the agreement, the DPA and technical retention rules.