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IT support for small businesses
Small businesses may not need an internal IT department, but they still need clear and dependable support. We provide remote or agreed on-site help, user and device administration, troubleshooting and coordination with external suppliers.
Send an enquiryWhat the service improves
Fewer interruptions caused by technical issues
One contact for different IT requests
Better organised devices, accounts and access
Service scope
What the work can include
Remote diagnosis and troubleshooting
Computer, printer and business software setup
User onboarding, access changes and offboarding
Help with Microsoft 365, Google Workspace and other tools
Coordination with internet, hosting and software providers
Basic IT-environment documentation and improvement recommendations
How we work
A clear process from review to handover
Support agreement
We define the cooperation model, priorities and request channels.
Resolution and improvement
We solve incidents and reduce the causes behind recurring issues.
Outcomes
What you can expect
Less downtime
Problems are resolved faster with less hand-off between suppliers.
Better control
You know who has access to devices, accounts and business data.
Predictable support
Choose ad-hoc help, a project or an agreed monthly support scope.
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Learn moreFrequently asked questions
Answers before we start
Can support be provided remotely?
Yes. Most issues can be handled remotely. On-site work can be agreed depending on location and scope.
Do you support companies without an IT department?
Yes. The service is designed primarily for small businesses that need an external contact for everyday IT matters.
Is monthly support available?
Yes. Work can be billed by the hour, as a project or through an agreed monthly support allowance.
Let us identify the sensible next step for your business
Send a short description of your current situation, problem or goal. We will propose next steps and an appropriate cooperation model.
Send an enquiry