Calendra IT services

IT support for small businesses

Small businesses may not need an internal IT department, but they still need clear and dependable support. We provide remote or agreed on-site help, user and device administration, troubleshooting and coordination with external suppliers.

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What the service improves

Fewer interruptions caused by technical issues

One contact for different IT requests

Better organised devices, accounts and access

Service scope

What the work can include

Remote diagnosis and troubleshooting

Computer, printer and business software setup

User onboarding, access changes and offboarding

Help with Microsoft 365, Google Workspace and other tools

Coordination with internet, hosting and software providers

Basic IT-environment documentation and improvement recommendations

How we work

A clear process from review to handover

Needs review

We learn about your devices, users, applications and recurring problems.

Support agreement

We define the cooperation model, priorities and request channels.

Resolution and improvement

We solve incidents and reduce the causes behind recurring issues.

Outcomes

What you can expect

Less downtime

Problems are resolved faster with less hand-off between suppliers.

Better control

You know who has access to devices, accounts and business data.

Predictable support

Choose ad-hoc help, a project or an agreed monthly support scope.

Frequently asked questions

Answers before we start

Can support be provided remotely?

Yes. Most issues can be handled remotely. On-site work can be agreed depending on location and scope.

Do you support companies without an IT department?

Yes. The service is designed primarily for small businesses that need an external contact for everyday IT matters.

Is monthly support available?

Yes. Work can be billed by the hour, as a project or through an agreed monthly support allowance.

Let us identify the sensible next step for your business

Send a short description of your current situation, problem or goal. We will propose next steps and an appropriate cooperation model.

Send an enquiry