Appointment booking
Appointment Booking: A Guide for Service Businesses
What online appointment booking is, how to choose and set it up, what it costs, and how to cut no-shows, admin work and legal risk.
Content author
David Mirc
Founder and developer of Calendra
David Mirc is the founder of Calendra and leads development of its booking, appointment management and invoicing platform for Slovenian service businesses. He also delivers IT services for small businesses.
info@calendra.siCesta Toneta Tomšiča 78a, 4270 Jesenice, Slovenia
Topics he writes about
- Online appointment booking and preventing double bookings
- Reducing missed appointments with SMS and email reminders
- Invoicing, payments and fiscal verification of invoices in Slovenia
- GDPR and client data processing in service businesses
- IT support, websites and automation for small businesses
Articles by this author
Buyer guide
How to choose appointment booking software
Ten criteria for comparing appointment booking software: availability logic, payments, invoicing, reminders, data export and the real total cost.
Appointment booking
How to reduce no-shows in your salon
Practical ways to reduce missed appointments using written confirmations, automated reminders, easy cancellation and considered deposit policies.
Invoicing and payments
Fiscal verification of invoices in Slovenia
When a Slovenian service business must fiscally verify invoices, what counts as a cash payment, and what is needed for an electronic cash register.
Privacy and compliance
GDPR for salons and service businesses
A practical guide to lawful bases, sensitive data, direct marketing, retention and processor agreements for appointment-based businesses.
Appointment booking
From spreadsheets and paper to an online calendar
What Excel and a paper diary really cost you for appointment management, when it is worth replacing them, and how to migrate without losing client history.
Reminders
SMS or email for appointment reminders
A practical comparison of SMS and email for booking confirmations and reminders: cost, content length, timing and how to choose the right channel.
Getting started
Set up online booking in 15 minutes
A seven-step process that takes you from sign-up to a working public booking link, including reminders and a cancellation policy that customers can see.
Buyer guide
How much does appointment booking software cost
What makes up the price of appointment booking software, which line items sit outside the headline price, and how to calculate your real monthly cost.
Getting started
Appointment booking for sole traders
What a sole trader genuinely needs for appointments, invoices and reminders when working alone with nobody to answer the phone during a service.
Glossary
Glossary of online booking terms
Definitions of the terms you meet when choosing appointment booking software: availability, buffer time, deposits, no-shows, fiscal identifiers and more.
Contact the author
For questions about the content, corrections or topic suggestions, get in touch by email. You will receive a reply within one working day.