Online booking
Clients choose a service and available time themselves, reducing the need to coordinate every appointment by phone.
Customer story · depilation and massage
How Depilacije UG reduces appointment coordination by phone with Calendra
Depilacije UG replaced a competing app with Calendra and uses online booking, reminders, invoicing and payments for depilation and massage services.
Real Calendra workflowCompany website
Before Calendra: booking was already digital, but the daily workflow needed to be better connected
Depilacije UG is Urška Grmek's salon in Maribor, providing waxing, sugar-paste depilation and classic massage. For a solo provider, it matters that clients can find and book an available time without interrupting a treatment with a phone call.
- Before Calendra, bookings were managed with a competing application.
- With a single provider, every phone call during a treatment directly interrupts the client session.
- They wanted online booking, reminders and the end-of-visit invoice and payment workflow to work together.
From self-service booking to a completed invoice
The Depilacije UG setup connects several parts of Calendra in one flow. A client can make their own booking, the system reminds them before the appointment, and the completed service can then move into billing and invoicing.
SMS and email reminders
Confirmations and reminders reduce the amount of manual follow-up before each appointment.
Invoices and payments
After a depilation or massage service, billing is part of the same workflow as the appointment.
Main benefit: fewer phone calls and less appointment coordination
- Clients can book themselves even while the provider is busy with another client.
- Reminders are sent without repetitive manual work.
- The appointment, service, payment and invoice stay connected in one system.
Customer experience
“Calendra makes appointment organisation much simpler. Customers can book themselves, while we always have a clear view of the schedule and spend less time coordinating by phone or messages.”
Urška Grmek
Owner, Depilacije UG
Visit the Depilacije UG websiteCould a similar workflow help your business?
Calendra adapts to different booking workflows — from an internal calendar to fully self-service online booking, reminders and invoicing.